Questions, answered plainly

No, but do not take our word for it. Before depositing, check three things: where client money is held, whether a payout returns to your original payment method, and whether every cost is named before you confirm. All three are answered on this page, and you can hold us to them.

Yes. Client deposits sit apart from company funds with regulated payment partners, so they are never used to run the business. That does not remove volatility: a position can lose value, and no honest platform will claim otherwise.

Orders are routed to regulated broker partners operating under rules set for Ireland, consistent with CBI oversight. Ask your analyst which partner covers your account and for the licence details before you deposit, any licence can be checked in the public register yourself.

Client funds sit with regulated payment partners, identity is verified through a KYC process before trading, and every withdrawal follows a documented route. Markets still carry volatility and no platform removes that.

From commission on completed trades and from paid training, nothing else. We take no share of your deposit and we do not earn when a position loses. Every commission is shown before you confirm.

You can open and fund an account with a minimum of €220. Many members add to their balance over time as their portfolio grows and their confidence builds.

You can request a withdrawal from your dashboard at any time. Funds return to your original payment method within standard processing timeframes, usually within a few business days.

Homexyo Business Planning Programme is regulated by the CBI and meets national financial and cybersecurity standards. You can verify our regulatory status with the CBI directly.

All costs are transparent and shown before you commit to any action. Commission rates and spreads vary by asset class, and you will always see the exact charge that applies to your portfolio.

Yes. Each member is paired with a financial analyst who reviews market conditions, suggests trades aligned with your goals, and explains the reasoning behind each decision. The analyst uses AI tools to identify signals, but the strategy remains human-led.

The KYC process requires proof of identity (a valid passport or driving licence) and proof of address (a recent utility bill or bank statement). Verification is a standard requirement for investment accounts in Ireland and usually completes within 24 hours.

No. Deposit and withdrawal costs are clearly stated upfront. Some payment methods may carry their own charges (for example, international wire fees), but Homexyo Business Planning Programme itself applies no hidden fees.

Yes. You can withdraw your full balance at any time by requesting it from your dashboard. There is no lock-in period, and you can close your account once all funds have been withdrawn.

Log in via the website or mobile app with your email and password. If you forget your password, use the 'Forgot Password' option on the login screen to reset it securely.

No. Your dedicated financial analyst guides you at every step, whether you are a complete beginner or have some market knowledge. The analyst explains each decision and helps you build your strategy from the start.

A review shows the performance of your portfolio over a chosen period - trades executed, gains or losses, commissions paid and current holdings. Your analyst uses these reviews to adjust your strategy and explain what is working.

Requests are processed on working days and return to the method you deposited from. Cards and e-wallets are typically quicker than bank transfers.

Use the registered email and password on the sign-in page. If you cannot get in, reset your password or contact support and a specialist will verify your identity and restore access.